Voipac development kits come with prepaid 1 month (PXA270M + PXA270) or 3 months (PXA255) support packages. All the relevant communication should be executed via e-mails preferably. Response time is up to 48 hours, except state holidays and weekends. Voipac Technologies working hours are: 8:00 - 17:00, Monday - Friday
For
the brief manual about how to work with the webshop, where to register
for shopping and for Newsletter receiving and more, please read the Website functionality brief description page.
Should you need to cancel the placed and prepaid order, please contact: sales@voipac.com. Once dispatched order can not be canceled.
Besides
the free-of-charge support, we provide support for your new designs
when it comes to the special drivers for the peripherals not included
in the Voipac development kits, design of your own base boards,
prototyping, or even new products development, please contact: hw.support@voipac.com or sw.support@voipac.com for more info.
By registering on the site, you will be granted access to the Voipac Ticketing System, where you can post support request tickets and receive e-mail notifications upon any change of your ticket's status.
